Privacy Policy

Last Updated: October 22, 2025

We at SkilRedi, Inc. (“SkilRedi”) know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy.

By using or accessing the Site or Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Remember that your use of SkilRedi’s Site and Services is at all times subject to the SkilRedi Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.

What does this privacy policy cover?

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Services, or when someone is viewing or accessing the Services on your behalf, such as an administrator for an institution or other organization sponsoring your enrollment. We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our Services, to allow you to set up a SkilRedi Account and profile, to contact you and allow other users to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some Personal Information with third parties, but only as described below.

In some cases, the Site and Services are integrated with services or content provided by third parties not affiliated with SkilRedi (“Third-Party Content”). Third-Party Content linked to or embedded on the Site is governed by the privacy policies of those third parties. Your use of Third-Party Content is subject to each third-party site’s privacy policy, which may be different from ours. We have no control over the information that is collected, stored, or used by Third-Party Content.

Certain SkilRedi products and services are intended to be used by children located in the United States under the age of 13, for educational purposes only. We presume that schools or other organizations act as agents on behalf of parents and that a school’s or organization’s authorization for the collection of students’ Personal Information is based upon the school obtaining all legally required consents. For information regarding our compliance with the Children’s Online Privacy Protection Act (COPPA), please see our COPPA Notice below.

Information you provide to us

We receive and store any information you knowingly provide to us. For example, through the registration process and/or through any courses you register for through our Site and Services, we may collect Personal Information such as your name, email address, highest level of education completed, birth year, gender, ethnicity, zip code, and country. Disclosing some of this information is optional. You may also choose to share additional information in the profile associated with your SkilRedi Account, but this is not required. Certain information may be required to register with us or to take advantage of some of our features.

We may communicate with you if you’ve provided us with the means to do so. For example, if you’ve given us your email address, we may send you promotional email offers on behalf of other businesses or email you about your use of the Services. If you do not want to receive communications from us, please indicate your preference in your SkilRedi Account settings.

Information Collected Automatically

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, geolocation data, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. In some jurisdictions, we are not permitted to send cookies to your browser without your prior expressed consent. In this case, we will seek such consent. This section assumes that either the use of cookies is not restricted by applicable law, or if it is restricted that the individual has explicitly consented to the use of the cookies. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. If you click on a link to a third-party website or service, such third party may also transmit cookies to you. Again, this Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.

We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services – for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.

Information That’s Been De-Identified

We may de-identify your Personal Information so that you are not identified as an individual and provide that information to our partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information from you), who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose de-aggregated usage or de-identified information to a partner (or allow a partner to collect such information) in a manner that would identify you as an individual.

How does SkilRedi use Personal Information collected?

We use information about you for the legitimate business purposes listed below:

To provide you with access to the Services. For example, your information will be used to set up and maintain your SkilRedi Account, host the Service, backup and restore the Service, provide customer service, and verify user information.

To ensure quality, maintain safety, and improve the Services. For example, by providing upgrades and new versions of our Services. Or, for example, by monitoring and analyzing how users interact with our Services so we can create new features that we think our users will enjoy or make our Services easier to use.

To protect the Services, our users, and the public. For example, by detecting security incidents; detecting and protecting against malicious, deceptive, fraudulent, or illegal activity; fighting spam; complying with our legal obligations; and protecting the rights and property of SkilRedi and others, which may result in us, for example, declining a transaction or terminating services or features.

To fix problems with the Services. For example, by monitoring, debugging, repairing, and preventing issues.

To support scientific research. For example, in the areas of cognitive science and education, utilizing user information to assist in conducting research about how learners access and master course materials online.

To customize the user experience. For example, to personalize your experience by serving you relevant notifications and advertisements for our Services and recommending content.

To communicate with you. For example, by emailing you to ask for your feedback, share tips for getting the most out of the Services, or keep you up to date on SkilRedi. If you don’t want to hear from us, you can opt out of marketing communications at any time. (If you opt out, we’ll still send you important updates and transactional information relating to your account including without limitation alerts highlighting updates to this privacy policy and our terms of service.)

As otherwise described to you at the time of collection, or with your consent.

Will SkilRedi share any of the Personal Information it receives?

We do not rent or sell your Personal Information in personally identifiable form to anyone, except as expressly provided below. We may share your Personal Information with third parties as described in this below:

Instructors:

Instructors receive your Personal Information when you enroll or participate in their courses or programs through the Site.

Third-Party Providers:

We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you, as described in more detail below:

• We utilize a third-party vendor to monitor and assess the integrity of your course activity, including when you participate in remote proctoring or other course facilitation processes;
• We utilize Qualtrics to provide user surveys throughout the courses to gather additional information about how users progress through the courses, allowing us to generate reporting metrics and evaluate course effectiveness;
• We utilize Amazon Web Services for service hosting;
• We use New Relic to monitor platform performance and user experience;
• We utilize Zendesk for customer support management; and
• We use YouTube, provided by Google, for video lectures throughout the Site and in the Services. By using Services that incorporate these video lectures, you must agree to be bound to the YouTube Terms of Service and Google Privacy Policy. We encourage you to review those third-party terms and policies prior to use.

Unless we tell you differently, these third-party providers do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. They are also required to handle Personal Information in a confidential manner and maintain reasonable security practices.

User Profiles and Submissions:

Certain user profile information, including your name, location, and any video or image content that such user has uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or address your request for our services. Please remember that any content you upload to your public user profile, along with any Personal Information or content that you voluntarily disclose online in a manner other users can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available and can be collected and used by anyone. Your username may also be displayed to other users if and when you send messages or comments or upload images or videos through the Services and other users can contact you through messages and comments.

Employers and Sponsors:

We may share your Personal Information with employers, government programs, institutions, or other enterprises that sponsor your enrollment in a course for training or other educational purposes. If an entity pays for or otherwise sponsors your obtaining of a certificate or course participation, SkilRedi will share Personal Information with the entity as necessary to confirm your enrollment, participation, progress, and completion status in that course.

Business Transfers:

We may choose to buy or sell assets and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.

Legally Required Disclosures

We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of SkilRedi, our employees, our users, or others.

Is Personal Information about me secure?

Your SkilRedi Account is protected by a password for your privacy and security. You must prevent unauthorized access to your SkilRedi Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your SkilRedi Account.

We endeavor to protect the privacy of your SkilRedi Account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. We do use our commercially reasonable efforts to have safeguards in place to protect your Personal Information.

SkilRedi is a United States based company. The information about you that we process when you use the Services in your country may be used, stored, and/or accessed by individuals or organizations operating outside your country. By accessing or using our Services, you expressly consent to the transfer of your information outside of your country. Such countries may have laws which are different, and potentially not as protective, as the laws of your own country. Where required by applicable law, we will take additional safeguards with respect to your information in connection with such transfers.

If we learn of a security breach impacting our Site or Services involving your Personal Information, we may attempt to notify you electronically so that you may take appropriate protective steps. Additionally, we may post a notice on the homepage of the Site (SkilRedi.com), or elsewhere on the Site, and may send an email to you at the email address associated with your SkilRedi Account. Depending on where you are located, you may have a legal right to receive notice of a security breach involving your Personal Information in writing, in which case SkilRedi shall comply with such applicable law.

How long does SkilRedi retain my Personal Information?

SkilRedi will retain your Personal Information for as long as your SkilRedi Account is active, or as needed to: provide you with Services you have requested; maintain a record of your transactions for financial reporting, audit, and compliance purposes; or comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise permitted by applicable law.

Upon your request that SkilRedi deactivate your SkilRedi Account and delete your information (such deletion rights further described below), SkilRedi will, within 30 days of your request, follow the process described below in “Delete SkilRedi Account and Personal Information,” including, without limitation, archiving your course data (in a manner and to the extent permitted by applicable law).

What Personal Information can I access?

Through your account settings, you may access, and, in some cases, edit or delete certain information you have provided to us.

Please note that usernames cannot be changed. Usernames identify you in courses you are enrolled in and elsewhere on the Site. SkilRedi encourages you to use discretion in choosing your username. To protect your identity, you may consider not using your actual name or a name easily identifiable to you as your username. Your account dashboard lists all current and archived courses in which you have enrolled and includes links to any certificates you may have earned. You may download copies of your earned certificates directly from your SkilRedi Account. The information you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact SkilRedi learner support at contact@skilredi.com.

What choices do I have?

You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.

You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.

Under certain circumstances, by law, you have the right to request erasure of your personal data. This enables you to ask us to delete or remove personal data and to stop processing it, as further described below. To request the deletion of personal data, please refer to the information in the section below, and for further information and assistance please reach out to contact@skilredi.com.

Delete SkilRedi Account and Personal Information

To request deletion of your SkilRedi Account and Personal Information, you should click the button labeled “Delete my account” in your SkilRedi Account settings. Because this is a permanent action and cannot be reversed, SkilRedi may ask you to complete an authentication process that aims to confirm your authority to manage the SkilRedi Account affected by your request. With respect to your SkilRedi Account, SkilRedi will then permanently:

• Deactivate your SkilRedi Account;
• Remove the active profile;
• Retire your username, and;
• Remove you from SkilRedi email lists.

California Residents

The California Consumer Privacy Act (CCPA) provides California consumers with the right to request access to their personal data, additional details about our information practices and deletion of their personal information (subject to certain exceptions). California consumers also have the right to opt out of sales of personal information, if applicable. We describe how California consumers can exercise their rights under the CCPA below. Please note that you may designate an authorized agent to exercise these rights on your behalf by providing written materials demonstrating that you have granted the authorized agent power of attorney. Please note that if an authorized agent submits a request on your behalf, we may need to contact you to verify your identity and protect the security of your personal information. We will not fulfill your CCPA request unless you have provided sufficient information for us to reasonably verify you are the consumer about whom we collected personal information. We will not discriminate against you if you choose to exercise your rights under the CCPA.

You may request, no more than twice in a twelve (12) month period, access to the specific pieces of personal data we have collected about you in the last twelve (12) months. You may also request additional details about our information practices, including the categories of personal information we have collected about you, the sources of such collection, the categories of personal information we share for a legitimate business or commercial purposes, and the categories of third parties with whom we share your personal information. You may make these requests by contacting using the contact information provided below in the “How to Contact Us” Section below. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to granting access to your data in order to protect your privacy and security.

You may request, no more than twice in a twelve (12) month period, transportable copies of your personal information that we have collected about you in the last twelve (12) months. You may make these requests by contacting using the contact information provided below in the “How to Contact Us” Section. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to granting access to your data in order to protect your privacy and security.

You may request that we delete the personal information we have collected about you. Please note that we may retain certain information as required or permitted by applicable law. You may make these requests by contacting us using the contact information provided below in the “How to Contact Us” Section below. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to granting access to your data in order to protect your privacy and security.

California residents are entitled to ask us for a notice identifying the categories of personal information which we share with our affiliates and/or third parties for marketing purposes and providing contact information for such affiliates and/or third parties. If you are a California Resident and would like to exercise your rights under CCPA, please submit a written request using the information provided in the “How to Contract Us” section below. Our privacy team will examine your request and respond to you as quickly as possible.

The Family Educational Rights and Privacy Act (“FERPA”)

All capitalized terms used herein that are not otherwise defined shall have the meaning given to them in FERPA. During the course of offering certain Services, we may have access to Student Data. “Student Data” is any information that is directly related to an identifiable current or former student that is maintained by a school, school district, or related organization, or by us. Student Data may include “Educational Records” as defined by FERPA. We consider Student Data to be highly confidential and have access to Student Data only as requested by the Educational Organization as needed to perform the Services. For these purposes, SkilRedi is deemed a “School Official” with “legitimate educational interests.” The type of Student Data we collect will depend on how the Educational Organization uses the Services. Student Data that we access, if any, is owned and controlled by the Educational Organization, and we only use such Student Data to provide the Services or for other limited purposes permitted by our agreements with the Educational Organizations, such as to evaluate, improve and develop our products and Services. We may be required to share Student Data with law enforcement or other third parties when compelled to do so by a court order or other legal process, to comply with statutes or regulations, to enforce our Terms of Service, or if we believe in good faith that the disclosure is necessary to protect the rights, property or personal safety of our users. We do not rent or sell Student Data.

Under FERPA, SkilRedi meets the definition of a school official. As such, the Educational

Organization may act as a parent or guardian’s agent and can consent to collection of their students’ information on the parent or guardian’s behalf. Parents do have certain rights over minor children’s information. Parents may review their child’s Personal Information, direct their child’s school or district to delete it, and refuse to allow any further collection or use of the child’s Personal Information. Because the Student Data is entrusted to us under the direct control of the Educational Organization, if parents would like to exercise any of the above-mentioned rights, a parent should directly contact their child’s school or district.

COPAA Notice

When it comes to the collection of Personal Information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. If you are the parent or guardian and believe your child has provided us with Personal Information that you do not wish for us to have, please contact us at the address below to request deletion.

Will SkilRedi ever change this Privacy Policy?

We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will use commercially reasonable efforts to alert you to changes by placing a notice on the Services, by sending you an email, and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.

How to contact us?

If you have any questions or concerns regarding our privacy policies, please send us a detailed message at contact@skilredi.com and we will try to resolve your concerns. You can also attempt to contact us via the postal service at PO Box 26601, 100 Orchard Park Drive, Greenville, SC 29616.